What our customers say about us

Here at OneStream, we value our customer feedback and strive to provide a proactive, friendly service. 
The comments below are just a taster of the many letters of feedback we have received, and as you will see we come highly recommended!

 “We have had our business account with OneStream for a number of years now, and always found their service very good.  

Requests and issues are dealt with promptly, and it is nice to have an account manager to deal with. We appreciate the fact that our mobile phone/Blackberry account is reviewed regularly to ensure we have the most appropriate package for our business needs, providing best value for money.

 Based on our experience, I have no hesitation in recommending them to other firms. “

 Jan Hÿtch MBA MNAEA MARLA, Arnolds Chartered Surveyors

  “We have used OneStream for quite a few years now. We have been very happy with the professionalism of our account manager, and the efficiency of the B2B team at their Head office. If we have any queries or questions, we have no problem getting through to the support team who action any requests quickly and professionally.

 I would definitely recommend OneStream to other businesses for a quality service and excellent after sales support.”

 Stephen Tate, Copy IT

 ”What OneStream means to me is one person, one person I can ring up if anything goes wrong with my phone or computer. I dont get passed off and told to contact this or that service provider. OneStream sort things so I can concentrate on running a cancer charity.”

 Daniel Williams, The Big C Cancer Charity

 “We have used OneStream for our mobile requirements for a number of years and would not have continued to do so unless we were extremely happy with the service received.

We have the support team available at all times to answer any queries or action our requests, and our account manager is constantly reviewing our account to ensure we are on the optimum tariff.

 I would have no problem in recommending OneStream to any business looking for an efficient and professional company with proactive account managers, and friendly support team.”

Iain Whitmore, Jack Sealey Ltd.

“We chose OneStream over several other competitors, including BT, because they were much more adaptable to our business. They have improved many aspects of our IT systems, from installing remote backup, to the speed and efficiency of our own network. They provide support and training, calls are answered instantly and 99% of issues we have are resolved within 5 minutes.

One of the key criteria for any prospective IT team was that they must be adaptable to our business, rather than vice versa. One example of our key requirements was that they visit us to carry out work on the same day as our monthly sales meetings in Norwich. OneStream attend in person so they can deal with any problems there and then which is helpful when you have a nationwide sales force. Overall, the service we receive is personal and always consistent.”

Kieron Dudley, Sunfold Systems

If you are looking for a proactive team to help move your business forward and give you the bespoke service your business needss then contact us today to see if we can help you.

Call 084 5000 6000 or email info@onestream.co.uk to make an appointment with one of our team.

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